Privacy policy

American Furniture Galleries LLC. values the privacy of our visitors/customers and takes every known precaution to safe guard the information we collect from unauthorized use. The following is a detailed explanation of the privacy policy for American Furniture Galleries LLC.

What is our privacy policy?
American Furniture Galleries LLC.  values your business and respects your privacy. We seek to provide products, services, and offers of value to you and your family. We collect information from our interactions with you, other customers and other parties to help us achieve this goal. Because of our commitment to your privacy, we do not sell or rent your information to other companies. As described in this privacy policy, we do, however, share your information with our affiliates and under certain circumstances, with third parties that provide services on our behalf.

We have made this privacy policy available to you in order to let you know what kind of information we collect, how it is handled, with whom it may be shared, and how you may access the data you provide to us. Our policy also describes the choices that you can make about the way your information is collected and used. 

What kind of information does American Furniture Galleries LLC.  collect?
American Furniture Galleries LLC.  collects information such as your name, email and postal address, phone and credit card numbers from you when you visit American Furniture Galleries LLC. , make a purchase, save your information, submit a question to customer service, or participate in a sweepstakes, contest, promotion or survey.

We maintain a record of your product interests and purchases and may secure information about you from our joint marketing partners, and from unrelated third parties. We may also collect demographic information, and we may use mailing lists from third parties.

When you submit a question to customer service, we may need your email address to respond, and you may also provide us with additional information to help us answer your question.

We use an email delivery and marketing company to send email that you have agreed to receive. Web beacons and cookies are used in those email messages and at our website to help us measure the effectiveness of our advertising and how visitors use our site.

How does American Furniture Galleries LLC.  use my information?
The primary purpose for collecting personalized information is for American Furniture Galleries LLC.  to provide you with a safe, efficient and beneficial online experience. We may use your personal information for the purpose of improving our services and our web site's content and layout, to inform you about future marketing, service updates and promotional offers, communicate your indicated preferences, and to verify other information. American Furniture Galleries LLC.  may also use your information to provide services and customer service as well as to correct problems, resolve disputes and collect fees.

When you purchase items from American Furniture Galleries LLC. , we use your personal information to process and fulfill your order, send you emails to notify you of your order status, or to contact you by phone, postal mail or email if we have questions regarding your order or purchase.

When you make a purchase at American Furniture Galleries LLC. , we may use your information to send you information and updates about new products, special sales and promotions related to your purchase, and to help us learn more about your shopping preferences. We use both your email and postal addresses to send you marketing communications. You always have the choice not to receive marketing communications.

If you participate in a sweepstakes, contest or promotion, we may use your personal information to contact you via emails, postal mail or telephone regarding our products, services, contests and promotions. You always have the choice not to receive marketing information or calls. However, we may still need to contact you, for example, to notify you of winnings and to fulfill promotional obligations.

When you browse our website or make a purchase online, we collect information on your IP address, browser type, domain name and specific American Furniture Galleries LLC.  web pages you visit. This information is used in aggregate to help us look for trends so that we can improve our website and your American Furniture Galleries LLC.  experience. These statistics may also be used in communications, such as our annual report.

American Furniture Galleries LLC.  may also use third party advertising companies to place advertising on other web sites. These advertising companies collect anonymous information about your visits to these web sites or interaction with our email through the use of "web beacons". This technology allows them to use information about your visits to help us serve you better. American Furniture Galleries LLC.  also uses web beacons to review how visitors navigate our website or interact with our email advertising.

Does American Furniture Galleries LLC.  share my information with third parties?
American Furniture Galleries LLC.  does not sell or rent your personal information to third parties for their marketing purposes. We may combine your information with information we collect from other companies (such as demographic data) to improve and personalize our services.

American Furniture Galleries LLC.  may use third-party companies to assist in collection and analysis of data collected through the use of web beacons, but at no time is your personally identifiable information accessed or shared with non-affiliated companies through one of these web beacons.

American Furniture Galleries LLC.  may share your personal information with affiliated companies that are subject to privacy policies consistent with this policy.

Additionally, American Furniture Galleries LLC.  may also share your personal information with outside companies that perform services specifically for American Furniture Galleries LLC. . For example, we may retain an outside company to create and distribute a direct mail or email offering. In these situations, the outside company is performing work for American Furniture Galleries LLC. , and American Furniture Galleries LLC.  takes appropriate steps to ensure your privacy and that your information is used only to provide the services requested by us, and not for other purposes.

American Furniture Galleries LLC.  may also disclose said information to third parties to whom you explicitly ask us to send your information.

In the unlikely event of a sale of some or all of our business, American Furniture Galleries LLC.  will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

American Furniture Galleries LLC.  reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as is necessary to protect the property, interests and rights of American Furniture Galleries LLC. , its affiliates and others.

How do I access, change or delete my account information?
To change your account information,
click here and sign in. Choose any of the menu choices to update your personal information. If you would like to have your account removed from American Furniture Galleries LLC. , please contact American Furniture Galleries LLC.  Customer Service at 480-786-3366

To unsubscribe from American Furniture Galleries email, send us an email at services@myamericanfurnituregalleries.com with the Subject "Unsubscribe".

If you ask us to remove your name and address from our list, we will maintain your name in a "do not contact" file to ensure that we can honor your request. If may take up to 10 days to process your email request, and six to eight weeks to process your postal mail request, during which time you may continue to receive communications from American Furniture Galleries LLC.

You can update your American Furniture Galleries LLC.  contact information:

You can also review and change your personal information by logging onto My Account on the homepage. There you can access all of your personal identifiable information that we collect online. You can correct factual errors in your personal identifiable information by sending us a request that accurately describes the error. To protect your privacy and security, we have also taken reasonable steps to verify your identity before granting access or making corrections. Please note that any requests to update your personal information may take up to 10 days for your email request, and six to eight weeks to process your postal mail request.

What are cookies and how does American Furniture Galleries LLC.  use cookies on its site?
Cookies are small pieces of information stored by your browser on your computer's hard drive. Through the use of cookies we collect data, such as your IP address, browser type, domain name and specific American Furniture Galleries LLC. web pages through which you click.

We use cookies to customize your shopping experience making it more efficient, convenient and personalized, and for our own internal business purposes. American Furniture Galleries LLC.  does not store personally identifiable information in your cookie.

Cookies are not required for you to browse our site; however, they are required to add items to your shopping cart and for you to place an order.

Cookies can be modified or disabled through your browser options. If you turn off cookies in your browser, we will not be able to recognize you as a registered user and allow you access to your account information, including items stored in your shopping bag. If you need assistance, please refer to your browser's detailed help files.

What about links to other web sites and services?
The American Furniture Galleries LLC.  website may contain links to other sites. You should review those site policies before providing any personal information, as we do not control the privacy policies or practices of these web sites. American Furniture Galleries LLC. provides links solely for the convenience and information of our visitors. We do not share your information with other parties.

How does American Furniture Galleries LLC.  protect my privacy?
We want your online shopping to be worry-free, so we limit access to nonpublic customer information only to those employees who need the information to do their jobs. We also inform employees within the American Furniture Galleries family of companies about their responsibility to adhere to our own business ethical standards and confidentiality policies, including the privacy of personal information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.

We use SSL (Secure Socket Layers), the most advanced online ordering security system available. All of your personal information, including your credit card number, is encrypted by SSL.

SSL encrypts your order information to avoid the decoding of that information by anyone other than American Furniture Galleries LLC.  To check the security of your connection, look for an unbroken key or a closed lock (depending on your web browser). This and a change in the first characters of the site address from "http" to "https" alert you that SSL is active.

Amendments to our privacy policy.
American Furniture Galleries LLC. reserves the right to change our privacy policy as our business changes. If our policy changes we will offer updated privacy policy statements in our stores and post an updated privacy policy on our website.